How can we help?

Can’t find your library?

Use the same sign-in method and account you used before. Apple’s Hide My Email can create a different account from Google, even when both belong to you. Check your internet connection and reopen the app to reconnect.

Missing or incorrect posters and details

Search by the title and check its release year. Season entries use season artwork when available; otherwise they use the show’s poster. Some titles may have no artwork. Email us the title, year and season if something looks wrong.

This product uses the TMDB API but is not endorsed or certified by TMDB.

Metadata, artwork and cast information are provided by TMDB. MyWatchLog does not stream movies or shows.

Using the app without an account

Choose Continue without an account on the native app’s welcome screen. Your library is saved on the device and syncs privately through iCloud when available. Use the same Apple Account and enable iCloud for MyWatchLog on each device. Sync can take time and needs an internet connection. You can check its status in your profile.

Guest libraries and MyWatchLog account libraries stay separate. Guest libraries do not appear on the website. Without iCloud or a device backup, deleting the app can remove your local library.

Delete your account

In the app, open your profile → Profile & account settings → Delete account. Follow the confirmation and sign-in prompts. This permanently removes your account, saved library and uploaded profile photo. If you cannot sign in, contact us from your account email so we can help verify your request.